Loretta Hat

All orders are shipped from our warehouse within 2-4 business days of their placement with free tracked shipping of £27+. The shipment will arrive between 7 and 14 business days after the dispatch date, depending on the carrier provider's availability and location. For more details, please check Shipping Policy.

You have 30 days from the date you received your order to return it for a refund or exchange. We would gladly accept new, unused, unwashed, and unaltered items within this time limit if they are returned in their original packaging. The refund will be issued within 7 to 14 business days after it has been received and approved. You will be notified via email once the reimbursement has been processed. Please keep in mind that refunds, exchanges, and cancellations are not available for customized items. For more details, please check Return & Refund Policy.